Privacy Policy

Last updated: January 10, 2025

Overview

Silent Ape Media ("we," "us," "our") respects your privacy. This policy outlines how we collect, use, protect, and handle your information when you visit our website or use our services.

Information We Collect

Information You Provide

  • Name, email address, and company name (via contact forms)
  • Project details and requirements (via consultation requests)
  • Payment information (processed securely through third-party providers)
  • Communications you send to us

Information Collected Automatically

  • Browser type and version
  • IP address and general location
  • Pages visited and time spent on our site
  • Referral source (how you found us)
  • Device information (mobile, desktop, operating system)

How We Use Your Information

We use collected information to:

  • Respond to your inquiries and provide requested services
  • Send project updates and communications
  • Improve our website and user experience
  • Analyze site performance and visitor behavior
  • Send occasional marketing communications (with your consent)
  • Comply with legal obligations

Data Protection

We implement industry-standard security measures to protect your information:

  • SSL/TLS encryption for data transmission
  • Secure data storage with limited access
  • Regular security audits and updates
  • Third-party service providers vetted for security compliance

Third-Party Services

We use trusted third-party services that may collect information:

  • Google Analytics: Website analytics and performance tracking
  • Contentful: Content management and delivery
  • Vercel: Website hosting and deployment
  • Resend: Email delivery and communication

These services have their own privacy policies. We recommend reviewing them.

Cookies

We use cookies to enhance your experience. Cookies are small text files stored on your device that help us:

  • Remember your preferences
  • Analyze site traffic and usage patterns
  • Improve site functionality

You can disable cookies in your browser settings, though some site features may not function properly.

Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct your information
  • Deletion: Request removal of your data (subject to legal obligations)
  • Opt-Out: Unsubscribe from marketing communications
  • Data Portability: Receive your data in a structured format

To exercise these rights, contact us at privacy@silentapemedia.com.

Data Retention

We retain your information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer needed, we securely delete or anonymize it.

Children's Privacy

Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children. If we discover such information, we will promptly delete it.

International Data Transfers

Your information may be transferred and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in compliance with applicable laws.

Changes to This Policy

We may update this privacy policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the revised policy.

Contact Us

Questions about this privacy policy or our data practices? Contact us: